For electrical contracting companies, client communication is essential to retaining customers and building a strong reputation. For SMEs especially, repeat business and client referrals are critical for long-term success. But when your field electricians are constantly on the move, focused on getting the job done, responding to clients can fall behind. This leads to the risk of losing future business to more responsive competitors.
Our guide was designed to help you solve this problem. Inside, we lay out 5 practical and easy methods to keep communication flowing smoothly between your business and your clients. With these steps, you’ll keep clients informed, engaged, and coming back.
